Contact
Get in touch
If you need help with an order, a delivery question, or anything else, we are happy to help.
Email us
[email protected]The fastest way to get help is to email us with the key details of your question. If it is about an order, include the order reference so we can find it quickly.
How do I get in touch?
The best way to reach us is by email at [email protected]. We aim to reply as quickly as we can on working days.
What should I include in my message?
If your message is about an order, include your order reference and a short description of the issue. If something is damaged or looks wrong, adding a photo helps us resolve it faster.
Can I change or cancel an order?
Because production can begin quickly, changes or cancellations are not always possible. Contact us as soon as you can and we will do our best to help before the order moves too far through production.
Do you have set support hours?
We operate on UK working days. Messages sent over weekends or bank holidays may be answered on the next working day.